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ago in SoSci Survey (English) by s293678 (115 points)

Hi there,
This question is related to this one, although is not exactly the same:
https://support.soscisurvey.de/?qa=51841/participants-limited-options-mistyped-deleted-wrong-letters

I have the same type of question with a list of countries. My problem is when you input a not valid country (e.g., Wales instead of United Kingdom) a dropdown appears to select one of the partial matches and also the open-end field is still visible to amend the input.

All this is fine on desktop, but on mobile, the screen is not wide enough to display all the elements, and the question becomes messy.

Is there a way I can delete that dropdown and leave the question as clean as possible?

Thanks!

ago by SoSci Survey (321k points)
What about a small button on the upper right of the dropdown for the respondents to close the list, if it's not helpful? Or would a different format on mobile devices be a better solution? Just removing the selection seems not a good idea to me, as you'll get a lot of "other" responses in your dataset.
ago by s293678 (115 points)
My first thought was to remove the selection dropdown, but it's true that it could be a good idea to keep it.
The problem I found was not how to use the dropdown but how to identify what is what when you have four elements side by side in an smartphone screen. That's why I believe that a small button wouldn't be useful, because even opening the dropdown itself is not easy at all. See an screenshot here: https://imgur.com/a/npX4ewS
Instead, to use the space better, I would say that 'transforming' the open-end field into the dropdown rather than keeping both visible would be a solution. If the respondent select 'Other', the field allows them to enter a new response as it does now.
I would like to make it clear that the current behaviour is more than satisfactory, it's only the use of space on mobile *when a wrong answer is trying to be submitted* which is not optimous, I would say.
For now, I found a solution giving as less space as possible to the 'Country:' label on the left as well as the residual option 'No answer' on the right and keep the central column as dynamic. This way, the question displays better and it is usable.
ago by SoSci Survey (321k points)
Thank you fort posting the screenshot. That's indeed no good solution. The DK option must move below the input on such a small screen. We will take a look why it's not working properly. We shall find a solution within a few days.

> 'transforming' the open-end field into the dropdown rather than keeping both visible would be a solution.

That is not actually an option. Imagine, you use that question to allow for a selection on 10.000 options (this is why we originally created the question type), you would scroll to death.

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