+1 vote
in SoSci Survey (dt.) by s237582 (120 points)
closed by SoSci Survey

Sehr geehrtes Service Team,

ich möchte gerne die Lizenz für das Paket "Small (1 Monat)
Lizenz zur Nutzung des Befragungsservers s2survey.net (Cloud-Service)
max. 500 Teilnehmer, Befragungszeitraum: 1 Monat" kaufen, doch beim Versuch erscheint mir die Fehlermeldung:
Fatal error: Uncaught UnexpectedValueException: Got no ID for instanceById(): 0 in /var/www/s2survey/html/shop/s2accounting/customer/Customer.php:242 Stack trace: #0 /var/www/s2survey/html/shop/s2accounting/shop/ShopController.php(489): s2accounting\customer\Customer::instanceById() #1 /var/www/s2survey/html/shop/s2accounting/shop/ShopController.php(291): s2accounting\shop\ShopController->handleCartConfirm() #2 /var/www/s2survey/html/shop/s2survey/basic/BasicController.php(128): s2accounting\shop\ShopController->controllerAction() #3 /var/www/s2survey/html/shop/s2survey/basic/BasicController.php(71): s2survey\basic\BasicController->handleActions() #4 /var/www/s2survey/html/shop/s2accounting/distribution/DistributionController.php(38): s2survey\basic\BasicController->construct() #5 /var/www/s2survey/html/shop/s2accounting/shop/ShopController.php(81): s2accounting\distribution\DistributionController->construct() #6 /var/www/s2survey/html/shop/s2accounting/shop/DistributionShop.php(981): s2accounting\shop\ShopController->__construct() #7 /var/www/s2survey/html/shop/s2accounting/distribution/Distribution.php(254): s2accounting\shop\DistributionShop::handleRequest() #8 /var/www/s2survey/html/shop/index.php(12): s2accounting\distribution\Distribution::handleRequest() #9 {main} thrown in /var/www/s2survey/html/shop/s2accounting/customer/Customer.php on line 242

Was kann ich tun? Bzw. wie kann ich die Lizenz erwerben?
Vielen Dank

1 Answer

0 votes
by SoSci Survey (327k points)

Danke für den Hinweis und entschuldigung für die Unannehmlichkeiten. Könnten Sie bitte prüfen, ob das Problem behoben ist? Danke!

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