0 votes
in SoSci Survey (English) by s148912 (110 points)

I tried to send invitation email to a receipents but came an error message "The single recipients' selection contains contact addresses that are unknown in the current project." What could be the possible solution for it? When I tried to import contact mail as csv/xlsx file, I see just some arbitraty symbol, I don't know what's the problem.

1 Answer

0 votes
by SoSci Survey (304k points)

The single recipients' selection contains contact addresses that are unknown in the current project.

Please note that you have to import the email adresses to the address list* first, before you send a mailing.

Do not try and enter new email addresses in the field that is intended to restriction a mailing to certain adresses. This will only work if the addresses have been improted to the address list previously.

For a complete reference, please take a look in the manual: Send Mailings

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