0 votes
in SoSci Survey (dt.) by s149950 (110 points)
edited by SoSci Survey

Hello everybody,

in my study there's a video, which I tried to include properly with HTML 5 as recommended in the descriptions of the website (converting the video in mp4, ogg, webm).

Unfortunately I've gotten several responses by now, that the video isn't playing at all from several participants, and I don't know where the problem is. There was no error warning when I did the test runs. I thought by using the HTML 5 code nearly everybody with every device/ browser could run the video without problems. From the responses I've got so far I think the main problem is using an apple product (safari browser) or entering with a mobile phone.

Could you please help me? Maybe there is a mistake in the syntax which i didn't see, so it's included below.

Thanks so much in advance,
Kind regards

<video width="800" height="470" controls controlsList="nodownload" id="stimulus">
  <source src="https://www.dropbox.com/s/22zlheav6syleht/masterarbeit_film_komprimiert.ogg?dl=1" type="video/ogg" />
  <source src="https://www.dropbox.com/s/qt4fylma16hwoj5/Masterarbeit%20Film_komprimiert.mp4?dl=1" type="video/mp4" />
  <source src="https://www.dropbox.com/s/47erjihnueiegoz/Masterarbeit%20Film_komprimiert.webmhd.webm?dl=1" type="video/webm" />
<script type="text/javascript">
var video = document.getElementById("stimulus");
// Bedienelemente ausblenden, sobald es abspielt
SoSciTools.attachEvent(video, "play", function(evt) {
// Weiter-Knopf ausblenden
SoSciTools.attachEvent(window, "load", function(evt) {
// Weiter-Knopf am Ende des Videos wieder anzeigen
SoSciTools.attachEvent(stimulus, "ended", function(evt) {
// -->

1 Answer

0 votes
by SoSci Survey (291k points)

Unfortunately I've gotten several responses by now, that the video isn't playing at all from several participants

Probably Apple users ... please check the warnings about dropbox in the manual (the one you refer to) regarding file/video storage.

Willkommen im Online-Support von SoSci Survey.

Hier bekommen Sie schnelle und fundierte Antworten von anderen Projektleitern und direkt von SoSci Survey.

→ Eine Frage stellen

Welcome to the SoSci Survey online support.

Simply ask a question to quickly get answers from other professionals, and directly from SoSci Survey.

→ Ask a Question