0 votes
ago in SoSci Survey (dt.) by s369439 (110 points)

I made a critical mistake while trying to import my questionnaires into a new project and desperately need your help to restore my data from a backup.
I had a main project with the shortcut tutorial531426 containing three large questionnaires (including question blocks L101–L110, E101–E104, and K101–K116).
While attempting to import these into a new project, I accidentally selected the wrong project settings, went through the version/usage confirmation prompt, and inadvertently overwrote and deleted my main project instead of the temporary one. Now everything is gone from my account.
Could you please restore the state of the project tutorial531426 from the last available server backup? (No live participant data has been collected yet; I only need the questionnaire structure and questions back).
Thank you so much for your support!

1 Answer

0 votes
ago by SoSci Survey (379k points)

We can take care of the restore, using the backup from last night.

However, it will take a day or two (we have two other restores in the pipeline) and it will cost 60 € (or one of the other compensations, see restore data). If we shall start with the work, please send an email to info@soscisurvey.de, including the choice what compensation you opt for.

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