I would like to ask about the activation of the media upload feature for my account.
Via the menu Images and Media Files → Upload media files I used the Activation Required form to request access to upload a video file for my survey. I submitted this request some time ago, but so far I have not received any response or confirmation, and the message “The media upload feature is not yet activated for your account” still appears when I open Upload media files.
Intended media: MP4 video file to be shown to participants inside the questionnaire.
Could you please check whether my activation request was received correctly, and
when I can expect the media upload feature to be activated for my account or this project?
Thanks a lot !