0 votes
in SoSci Survey (English) by s189210 (140 points)

Hello,

I could have sworn that I submitted my question a couple of days ago, but now I don't see it on the message board.

I've been extending my free projects every ~90 days without issue but now I'm getting an error message when I try to do this stating that the settings are incomplete or invalid and it is not possible to extend the survey administration period any more. What is bizarre is that I get this message for most of the free projects, with one exception. The survey administration period has already passed for one of the projects and the others will end today.

I also have a paid account and have other projects there. Am I able to move the free projects over to my paid account? Am I going to lose the data for the free projects after the survey administration period ends?

Thanks in advance!

1 Answer

0 votes
by SoSci Survey (327k points)

The free use of www.soscisurvey.de is limited to a survey adminsitration period of 2 years. While SoSci Survey did not check this limitation in the past, it does since a recent update.

The main reason is that SoSci Survey becomes inefficient of projects are running too long, especially if the are edited every year for a "new round". For such projects, it's a much better solution to create a copy.

There are some research projects who have good reasons for collecting data longer. Such projects shall send a short summary including the URL and planned field time to info@soscisurvey.de

Am I able to move the free projects over to my paid account?

Checking for the limitation was not introduced to press surveys into paid use. However, we still welcome, if you chose that option :) Upon request to info@soscisurvey.de we can change the categorization of a project to paid use.

Am I going to lose the data for the free projects after the survey administration period ends?

You should not use www.soscisurvey.de as data archive, there are better solutions for that, such as OSF. However, the general deletion rules for collected data apply, independently if you exceeded the two-year-limit or not. On www.soscisurvey.de projects will be archived (that is, the collected data is deleted and the questionnaire is stored as XML) three months after the most recent login to the project.

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