0 votes
in SoSci Survey (English) by s089353 (135 points)

I get this error-message when I try to purchase a license and click "Continue with Checkout":

Fatal error: Uncaught TypeError: Argument 1 passed to
CustomerManager::construct() must be an instance of Account, null
given, called in
/var/www/soscisurvey/html/shop/inc/CustomerManager.php on line 167 and
defined in /var/www/soscisurvey/html/shop/inc/CustomerManager.php:9
Stack trace: #0
/var/www/soscisurvey/html/shop/inc/CustomerManager.php(167):
CustomerManager->
construct(NULL) #1
/var/www/soscisurvey/html/shop/inc/DistributionShop.php(1105):
CustomerManager->htmlPreviewAddress('') #2
/var/www/soscisurvey/html/shop/inc/DistributionShop.php(485):
DistributionShop::htmlShoppingCart(1, Object(CustomerManager)) #3
/var/www/soscisurvey/html/shop/inc/Distribution.php(203):
DistributionShop::handleRequest('cart.details') #4
/var/www/soscisurvey/html/shop/index.php(11):
Distribution::handleRequest() #5 {main} thrown in
/var/www/soscisurvey/html/shop/inc/CustomerManager.php on line 9

I am trying to purchase the small (1 month) license.
I already finished the survey I want to use, and now I just want to publish and use it.
How do I fix this?

1 Answer

0 votes
by SoSci Survey (327k points)

My apologies - this is a misbehavior that the shop should not show. Unfortunately, the shop was irritated by the fact that you did not have a customer ID.

Thank you for the notification, everything whould work properly by now.

Willkommen im Online-Support von SoSci Survey.

Hier bekommen Sie schnelle und fundierte Antworten von anderen Projektleitern und direkt von SoSci Survey.

→ Eine Frage stellen


Welcome to the SoSci Survey online support.

Simply ask a question to quickly get answers from other professionals, and directly from SoSci Survey.

→ Ask a Question

...