Multiwave survey

Question

I am taking the steps mentioned in the manual to set automatic emails for confirmation and second wave and I cannot find the setting mentioned here. there is no additional setting in the opt-in question.

Now please open the opt-in question again for editing. Under Additional settings, tab Confirmation select under Forward after confirmation → Questionnaire link off now please select the serial mail 1. It is convenient that you enter no text for confirmation (text at confirmation) in the opt-in question, then respondents will be redirected directly to questionnaire A2 (what serial mail 1 refers to) after confirmation. Save this setting (Save question).

Answer 1

I cannot find the setting mentioned here

Sorry, the manual used complete wrong labels in this section, we have corrected that:
https://www.soscisurvey.de/help/doku.php/en:survey:opt-in-live#step_2serial_mails

>Now please open the opt-in question again for editing. Under Detail Settings, tab Response select under Redirect After Confirmation → Personalized link from now please select the mailing 1. It is convenient that you enter no text for confirmation (Content to show after confirmation) in the opt-in question, then respondents will be redirected directly to questionnaire A2 (what serial mail 1 refers to) after confirmation. Save this setting (Save question).

I did not go through the other sections, but should they use an incorrect wording as well, please let me know.

Comments

>  in every part there is one PHP-Function which is not attached to the page number nor has a page number.

Okay, this is labelled "PHP Functions" and does ONLY define functions that can be used within the pages. The PHP code within the "PHP Functions" will not run unless called on any page. Seems we got the issue :)

So, plese drag an element "PHP code" from the right side into the first page (https://www.soscisurvey.de/help/doku.php/en:create:php), and place the PHP code there. Then retry.

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Thank you very much for your help.
[Information]    Interview started (new case no. 162)
[Information]    Questionnaire A2 from project test323346 will be used
[Processing]    Create page 1 in questionnaire A2
debug()    Content: 'Here we go' = Here we go (string)
[Information]    Scheduled mailing 2 (follow-up) for rmniran34@gmail.com (send immeditely).
[Content]    Create question SM02
[Content]    Create question SM01

If I may ask one more question and that is when I get now the second email :) it goes again back to A2 and not B because it says that the second questionnaire is not online. can you tell me how I make it online please?

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Looks great :)

> it goes again back to A2 and not B because it says that the second questionnaire is not online

Are we talking about the maliing No. 2 that you have sent via mailSchedule(). Please go into the mailing, and check the different tabs. First, make sure that the placeholder %link% is used - never put the URL into the email, because you need personalized links in the mailing. Second, check which questionnaire was selected in the "questionnaire URL" tab.

> it says that the second questionnaire is not online

If you entered the email address in the debug mode, it should be marked as debug address in the address list, and you should be able to access any questionnaires even if they are not yet online *IF* you actually have a personalized link in the email.

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We checked the mailings part. we have two parts in the mailing section: Confirmation and the reminder (for the second questionnaire). In the content section of each part there is the place holder  %link% already used. and in the Questionnaire URL, the correct page is chosen. (A2 for the confirmation and B for the reminder) but the problem persists. How can we know what is wrong?

>you should be able to access any questionnaires even if they are not yet online *IF* you actually have a personalized link in the email.

what do you mean by personalized link in the email?

thanks in advance

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> Confirmation and the reminder (for the second questionnaire)

Did you actually set the second mailing as *reminder*? Because ... that would be the cause of the problem. If you send a reminder, then the exactly same link is sent like in the original mailing.

So, if you want to make the second mail direct the respondents to a different questionnaire, please make dure, that is is not defined as reminder, but as a invitation.