0 votes
in SoSci Survey (English) by s171864 (110 points)

Hi,

I created a questionnaire and filled it out more than once just for testing.

When I try to download any of the documents (Dataset, Variables Overview, Response Code Listing) in CSV format, the downloaded archives do not show any of the data collected, just a row with the words "CASE", "SERIAL", etc.

I saved the documents before opening them but it does not work neither.

Thank you for your support.

1 Answer

0 votes
by SoSci Survey (302k points)

Please follow this manual to sidestep the most common issues:
Problem Solutions for Data Retrieval

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