Question

Im trying to login, but blocked even after resetting my password.
what can I do?

Answer 1

Please wait for 15 minutes.

This delay is triggered when you enter a wrong password 5 times to save your account from being hacked via brute force attack.

Comments

thank you
but it still not working, even after waiting for 15 minutes
i really need assistance since i have to go through our survey today , before we send it..
how come im able to login to here but not to the survey it self.
thank you

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What exactly does the login on www.soscisurvey.de say?

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login is failed

and also this:


Error: Access denied for current user.
Warning: Unable to change current project phase. Options of the current project phase will be displayed temporarily.

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> login is failed

That is the complete and exact error message? And you are working on www.soscisurvey.de?

The survey is located on s2survey.net, is that correct? I have added you to the customer account of the project's administrator so that the login to s2survey.net should work properly.

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thank you
seems to be working :-)