0 votes
in SoSci Survey (English) by s081839 (110 points)

I am hoping to finish my survey by the end of tomorrow but I need to upload a video before it is completed and so was wondering how long it takes for the account to be activated so that I can use media upload.

Thank you!

1 Answer

+1 vote
by SoSci Survey (327k points)

The time between request and activation can be up to 3 days (most survey projects have 2 to 4 weeks between registration and the first pretest, so that's a lot of time...). Usually, we check all the activation requests at least once a day.

If you've been waiting for more than one day by now, please check if an outgoing message is in your SoSci Survey account -> messages. If not, no request has been sent, yet.

by SoSci Survey (327k points)
I just checked your account and saw that the upload feature was already actived in the meantime.

Willkommen im Online-Support von SoSci Survey.

Hier bekommen Sie schnelle und fundierte Antworten von anderen Projektleitern und direkt von SoSci Survey.

→ Eine Frage stellen


Welcome to the SoSci Survey online support.

Simply ask a question to quickly get answers from other professionals, and directly from SoSci Survey.

→ Ask a Question

...