Korrekturfahne "✓ JavaScript" >>> "Befragung abgeschlossen" page

Question

Hi, I'm trying to download the galley proof (Korrekturfahne) for my projects' questionnaires while including everything in them, but when selecting "JavaScript", the page switches to "Befragung abgeschlossen". This doesn't happen with the other questionnaires of the project.

Do you know what causes this, or how I could fix this without reopening every single survey project?

Images below for clearer reference.

Before selecting "JavaScript"

↓↓↓

Immediately after toggling "JavaScript"

Comments

That sounds like a program bug. Would you be fine with me creating an administrator login to your survey projects and take a glance at the issue myself, so I can check the actual network communication? If that's okay with you, please kindly send an email to info@soscisurvey.de with the URL and the affected questionnaire's name.

---

Hi, I think we cannot approve access for data protection reasons, but I made a quick screen capture to recreate the bug. When recreating the bug, I no longer had the issue with the original questionnaire, but it happened with other questionnaires. Here is the Google Drive link to the video: https://drive.google.com/file/d/18Q2tL8OV2Ms7mK_WfIvUgZdvEp9STrP9/view?usp=sharing

Hope it helps fix the issue!

Answer 1

Thank you for the video. The warning about no pages in the questionnaire seems to appear immediately after you open the print view, nothing seems to change when you click the "JavaScript" button.

The most likely explanation seems to be that there is actually no (visible) content on the first page of the *_W0_START questionnaire?!

In the video there was no error message about the survey being over. However, that may occur when you had the preview open too long. The preview token may expire, and then any other call to the URL may just send you to the "normal" questionnaire URL.

We had extended this period recently (from 30 seconds to 5 minutes), which may explain why you encountered the issue rarely, now. The countdown starts when you open the print view.