Dear SoSci Survey Support Team,
I am a university student currently conducting a research study, and I have organized an ongoing data collection process involving students during their classes.
Yesterday afternoon, we encountered a problem with the questionnaire, and unfortunately, some students are unable to finish their questionnaire today as well (it works for some, but not for all students). Could you please let me know whether the issues today are related to a general technical issue with SoSci Survey or whether there might be something specific to my questionnaire or project settings that is causing the problem?
As data collection is already underway, we would greatly appreciate any help you can provide as soon as possible.
If further information about my questionnaire is needed, please let me know how I can share the relevant details with you privately.
Thank you very much for your time and assistance.