0 votes
in SoSci Survey (English) by s252372 (185 points)
closed by SoSci Survey

Dear all,

I contact you to ask a couple of clarification questions about Multi-wave surveys with self-recruited respondents.
My follow up needs to take place in a few months and I would like to proceed with the Manual sending of the invitations (without scheduled deliveries) as outlined here https://www.soscisurvey.de/help/doku.php/en:survey:opt-in-live

The access to my first questionnaire (first measurement) is set to public, as I do not have the email addresses. In this first questionnaire I have an opt-in question set double-opt-in with privacy mode Pseudonym.
I tried and the emails are saved correctly in the List of Contacts.

For the follow up questionnaire, as outlined in the serial mailing manual (https://www.soscisurvey.de/help/doku.php/en:survey:mailing) I set the access to Mailing / Access URL

However, when I try to send the follow up questionnaire to see if it works, I get the message:
No Recipients Found
There are no recipients that fulfill the selection criterian and did not yet receive this mailing.

I am not really sure about which step I am missing.

Best wishes

closed with the note: Problem solved (see comments for details)
by SoSci Survey (327k points)
What (how many) mailings do you have? And did you send any of them in the initial questionnaire - or did you configure a mailing in the opt-in question to be used after the opt-in?

And what criteria did you specify to prepare the sending?
by s252372 (185 points)
It seems to work now, but I am not sure why

The only thing that I changed is the number of mailings.

Initially I had two as outlined in step 2 of the manual, Mailing no. 1 for questionnaire A2 (that I was actually not using) and Mailing no. 2 for the invitation to the second wave.

Then I simply deleted Mailing no. 1, and now it works correctly

Best wishes
by SoSci Survey (327k points)
My guess ist that you (a) tried to send mailing 1, again, or (b) that you configured mailing 2 to be a follow-up to mailing 1, but did not select the proper conditions. If it works now ... fine :)

Willkommen im Online-Support von SoSci Survey.

Hier bekommen Sie schnelle und fundierte Antworten von anderen Projektleitern und direkt von SoSci Survey.

→ Eine Frage stellen


Welcome to the SoSci Survey online support.

Simply ask a question to quickly get answers from other professionals, and directly from SoSci Survey.

→ Ask a Question

...