0 votes
in SoSci Survey (English) by s128781 (120 points)

Hey,

I can't fully complete my registration because I don't receive the confirmation e-mail.
Could you fix this?

Thanks a lot

Best

1 Answer

0 votes
by SoSci Survey (325k points)

Please check the email address. In msot cases, a typo is responsible for lost confirmation mails.

If the email address is correct, please check your spam filter.

If the confirmation mail is still not found, please send the email address to info@soscisurvey.de, we can then check the server logs for the problem's cause.

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